Frequently Asked Questions

What file format you accept to vectorized?

We can convert any image in vector as long as we can see the image. You can send your file in any graphic format –

.ai Adobe Illustrator CS6 or earlier
.bmp Bitmap
.cdr CorelDRAW x3 (13) or earlier
.doc .docx Microsoft Word
.eps Encapsulated Postscript
.gif
.jpeg .jpg Joint Photographic Experts Group
.pct Macintosh PICT
.pdf Portable Document Format
.png Portable Network Graphics Bitmap
.ppt Microsoft Power Point
.psd Adobe Photoshop
.svg Scalable Vector Graphics
.swf Macromedia Flash
.tiff .tif Tag Image File Format
.wmf Windows Metafile

What file format will I receive?

Normally we send files in

.ai Adobe Illustrator
.eps Encapsulated Postscript
.pdf Portable Document Format
.jpeg .jpg Joint Photographic Experts Group
.png Portable Network Graphics Bitmap

On request vector file output available

.cdr CorelDRAW – Only 100% vector, NO gradients
.emf Enhanced Metafile
.fxg Adobe Flash XML graphics
.ps Postscript
.swf Macromedia Flash
.svg Scalable Vector Graphics
.wmf Windows Metafile

These can be opened in Illustrator or imported into most any other software that supports vector files.

Can you send me fonts?

No. font can be copyrighted and cannot be shared.

How soon will I get the file?

Usually 2-24 hours after your order is placed. Some images may take extra day if they are complex. We will confirm number of days before starting.

Can I cancel my order at any time?

You can cancel within 2 hours after placing the order. Otherwise you may be charged depending on how much work has been completed.

What payment method you accept?

Paypal. Use this paypal link to make payment.

Will you share/sell my vector to other?

No, All artwork belongs to the original owner. We may ask your permission to display images on our website’s portfolio or to share in social media.

Do you use autotrace tool or software?

No, All artwork is traced by hand and never autotraced.

I also need changes in images / logo?

If you need to make any changes to your existing image / logo please mention while placing the order.